Why do we collect and use your personal information
We collect and use your personal information is that we can manage your enquiry and give you information about our products/services.
What happens if I do not provide my personal information
We need your personal information to give you information about our products/services. If we do not collect your personal information we can’t provide our services to you.
How we protect your information
Your data is securely password protected and securely held on a server. Our website server is protected and regularly scanned for malware and viruses. We do not store any credit/debit card details.
Who will we share your personal information with
We will not pass your personal information on to any third parties unless you’ve given us permission to do that.
Transferring your personal information outside Europe
We will not share your personal information with organisations outside Europe.
How long will we store your personal information
If you don’t take up any of our service, and don’t opt-in to receive marketing information from us, then we’ll only store your personal information for up to one month. If you do become a customer/client of ours, we will store your data for up to one year from the last time you buy something from us. If you do choose to opt into our marketing, we will contact you via email until you opt out. All of our emails contain an unsubscribe link.
What are your rights in relation to your personal information
Right to access: You have the right to request copies of the personal information we hold about you at any time.
Right to rectification: You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure: You have the right to request that we delete your personal information from our records.
Please note, we can’t delete your personal information while we are still providing our services to you. We can delete your personal information once you cancel the service or once the service is completed.
Right to restrict processing: You have the right to request that we restrict how we use your personal information.
Right to object: You have the right to object to the collection and use of your personal information at any time.
Right to data portability: You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
Right to withdraw consent: You have the right to withdraw your consent for us to use your personal information to send marketing information to you. Each marketing email that we send you will include a link that you can follow to opt-out of future marketing.
How can I exercise my rights in relation to my personal information
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information
You can lodge a complaint with us directly by contacting us on one of the above contact details.
You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way.
You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.
Do we use ‘cookies’?
- Save your browsing analytical data of our website via Google analytics.
You can have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the way you use the site, or what you see, but if we add any tailored features then they might not work properly.